Account Management Skills

This course is internationally accredited ensuring it meets worldwide standard. This course is a must for Small Business owners that want to learn the best retention strategies for retaining existing customers and expand their support.

Most companies especially spend enormous amounts of money on advertising with the intention of attracting new customers yet very little effort or money is spend retaining your loyal supporters.

Existing clients are diamonds. They already supported you, they know and trust you. What if you spend the same amount of effort chasing new client to rather keep the happy clients you have and win their loyal support for many years to come.

Finding the time to build a long lasting relationship with existing customers while trying to obtain new customers can certainly be challenging.

That is exactly why it is so important to join this course.

• It’s easier and less time consuming to sell to an existing customer than it is trying to get new clients
• If your existing customers already trust you and like the service your offer they are most likely to continue supporting you which in turn help you save time and money on advertising and recruiting new clients.
• Existing customers that keep returning and spending money should be top priority for any company. They are your Diamonds. treat them as such.

This interactive course is presented on a whats-app training group. So you can attend from anywhere, whether it be from your home, your office or even the beach

Enhancing necessary skills is important to increase your profits, lessen your workload and have happy clients all the way...

Once you have booked you will receive the link for any of the following dates (you simply select the date that is most suitable for you):

Thursday 28 September - 10h00 to 16h00

Sunday 24 September - 10h00 to 16h00

Saturday 23 September - 10 to 16h00